Management Tools

Tools to Empower Practices

At VerticalVet, we empower veterinary practices with an abundance of management tools and resources tailored to your needs.

Solutions for Every Practice

Streamline and Succeed

VerticalVet’s Management Tools simplify operations and support your practice’s growth. From comprehensive templates to expert guidance, we provide the resources needed to enhance efficiency, engage clients, and achieve your goals.

Become a Member

Ready to grow your practice?

We offer modern tools to help veterinary clinic owners and managers achieve success.

Access tools and resources to support every aspect of your veterinary practice:

Your Complete Template Library

Our comprehensive library features templated documents including SOPs, handbooks, training guides, surgical forms, client handouts, and more, streamlining your daily operations.

Leverage Your Social Media

Elevate your social media presence with our monthly templated toolkits. These resources are designed to simplify content creation, and strengthen your practice’s online visibility.

Support from Industry Leaders

Our team consists of experienced former practice professionals, such as manager, lead technicians, head CSRs, and practice owners, who offer unparalleled support and insights.

Your Personal Practice Advisor

Dedicated Support for Members

Moreover, every member benefits from a dedicated VerticalVet Member Resource Advisor.

These advisors are your go-to experts, ready to provide personalized guidance and assistance, ensuring you make the most of our resources and achieve your practice goals.

"In all departments, with any questions that I have, someone's always super quick to help me find the resources that I need."

Amanda Owens

Practice Manager | York Veterinary Services - York, SC

Join VerticalVet Today

Experience Professional Support That Delivers

Discover how personalized, expert guidance can transform your veterinary practice and help you thrive.

By joining our community, you gain access to innovative tools, industry-leading insights, and a dedicated team ready to help your practice grow. From streamlining operations to engaging clients more effectively, we’re here to make a difference. Join VerticalVet today and unlock the potential of your practice!

Become a Member

Rethink Your GPO

We believe our community is the best in the business. Find out why.

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Rethink Your GPO

We believe our community is the best in the business. Find out why.

Get Started

Terms and Conditions

Recitals

Practice is a licensed veterinary practice. VerticalVet (“VV”) is a Veterinary Group Purchasing Organization (“GPO”). Practice desires to join VV to use VV as its preferred GPO, and VV desires to add Practice to its GPO.

Agreement

In consideration of the mutual covenants and agreements hereinafter set forth, the parties agree:

VerticalVet Membership.
The VV annual membership fee is up to $895 (“Fee”) for practices. Practice will never receive an invoice from VV; the membership fee is retained from accrued Practice rebates (“Accrued Rebates”) as described in Section 4. The Fee total cannot exceed $895, but fees for additional services may be assessed as provided in Sections 2 and 3.
1. Notwithstanding anything herein to the contrary, VV retains the right to modify (i) the Fee no more than annually upon written notice provided to Practice, including an opportunity to opt-out, and (ii) the payment schedule for Accrued Rebates. Practice may review Accrued Rebates by contacting VV at any time.
2. Any VerticalVet member practice can participate in either of VV’s Peer Share programs: The Platinum Program for Practice Managers or the ViQ program for practice owners. Each member practice may have 1 representative join either program at no additional cost. If Practice desires to add additional Peer Share participants, Practice’s Peer Share program fee increases by $300 per additional Peer Share participant. Information about the Peer Share program is available at: https://verticalvet.com/peershare/

Boehringer Ingelheim Invitational Program.
For an additional $450 per year (paid for by BI), a Practice may participate in VV’s Boehringer Ingelheim Invitational SBG Program. This program is an add-on and is offered on an annual invite-only basis to less than 90 VV member practices. Other terms and conditions apply. Information about this program can be provided by the VerticalVet Member Resource Team. Please direct inquiries to This email address is being protected from spambots. You need JavaScript enabled to view it..

VV Program Benefits.
VV negotiates with manufacturers, providers, and suppliers (“Providers”) of medications, foods, sundry items, and services, including medical and business-focused continuing education programs, to secure Practice benefits (“Benefits”) that, when possible, meet or exceed those offered by other GPOs. Benefits are listed in detail on VV’s website, www.verticalvet.com, and updated as Benefits are added. Practices are not required to make minimum purchases to participate. The Fee, Platinum Fees, and Data Insights Fee are collectively the “Total Fee.”
1. VV administers, collects, and pays Practice Accrued Rebates exceeding the Total Fee annually. If the Total Fee is met, and Accrued Rebates total less than $25.00, they shall be applied to the following year’s Fee. Practices should expect rebate payments sometime in quarter 2 of each year for the prior year’s Practice Accrued Rebates. If Practice does not accumulate Accrued Rebates to cover the Total Fee, VV covers the balance.

Conditions

Conditions.
The following are conditions of membership:
1. Practice is not required to withdraw from any other GPO to be a member of VV, except dvmGRO, however, Practice must be coded “Preferred VerticalVet” by VV’s major vendor partners and any partner that overlap with the Practice’s other GPO. These vendors include but are not limited to MWI Animal Heath, Antech Diagnostics, Zoetis, Royal Canin, and Boehringer-Ingelheim
2. Practices are not permitted to being members of both VV and dvmGRO. Practices may remain members of all other GPOs as they with so long as they abide by the coding requirements in section i above;
3. Benefits secured by VV may exceed benefits offered by other GPOs; but this is not guaranteed for each Benefit offered;
4. Practice must retain its license to practice veterinary medicine, or its membership shall be automatically terminated;
5. Practice authorizes VV to share its identifying information with Providers to the extent necessary to set up and demonstrate Practice’s authority to purchase and use the Benefits offered;
6. By executing this VV agreement, Practice acknowledges that VV is Practice’s preferred GPO and will be recognized as such with participating VV vendors;
7. Practice authorizes VV and its manufacturing, distribution, and other vendor partners to share general sales information related to Practice’s purchasing activity with VV. This information will be used solely to assist Practice in maximizing its benefits through VV offerings, including achieving rebate, sales, promotional goals and custom vendor campaigns.

Confidentiality.
The following are conditions of membership: The parties acknowledge that the existence of this Agreement, all information related to it, and anything conspicuously marked confidential is confidential and proprietary (“Confidential Information”). Confidential Information shall not be disclosed for any purpose unrelated to this agreement without the prior written consent of the other party. Confidential information is not: (i) information that publicly becomes known through no fault of a party hereto; (ii) information received from a third party authorized to disclose it; (iii) information developed independently by a party; or (iv) information a party is required to disclose by government authority or a court of competent jurisdiction.

Representations and Warranties.
Each party represents and warrants that it is authorized to enter into this Agreement, that they will carry out its terms promptly and professionally, and that they will comply with all applicable laws and regulations.

Independent Parties.
The parties are independent entities. Nothing in the Agreement is intended to create an agency, partnership, joint venture, or fiduciary relationship between the parties, and neither party has the authority to act for or on behalf of the other except as provided in the Agreement.

Term.
This Agreement begins on the Effective Date, continues through its one (1) year anniversary, and automatically renews for subsequent annual terms upon conclusion of the prior Term. Practice or VV may terminate this Agreement at any time, but no portion of any annual Fee is refundable.

Notice.
Notice required or permitted in the Agreement shall be in writing and sent by electronic mail, subject to confirmation receipt requested to VV’s ‘Contact Us’ email address provided at www.verticalvet.com and to Practice’s email address provided during online registration. All such notice shall be deemed received the following business day from the date it was sent.

General.
This Agreement constitutes the entire understanding of the parties and supersedes all prior communications and understandings. It may only be amended in a writing executed by both parties. Practice may not assign it without the written consent of VV. The Agreement shall be governed and construed under the laws of the state of Ohio. Any dispute regarding the Agreement shall take place in the state or district courts of Franklin County, Ohio. If any provision is found invalid or unenforceable by a court of authority, the remaining provisions are valid.

Execution.
This Agreement, by its presence on the website, is executed by VV and becomes a binding Agreement when Practice accepts it and completes their registration.

Tools to Empower Practices