Here are some commonly asked questions about us. Didn't find the answer you were looking for? Contact us online.
What is a Group Resource Community? How is it different than a GPO?
A Group Purchasing Organization, or a GPO, traditionally serves its clients in short-term solutions: primarily through discounts and rebates. At VerticalVet, we recognized that in order for veterinary clinics to be successful for both the short and the long term, VerticalVet became a “Group Resource Community” or a GRC to help meet these needs. A GRC gives clients a more “boutique-like” experience through our team of Member Resource Advisors and carefully crafted offering of business solution partners, VerticalVet is able to offer solutions and resources to meet any need in a clinic.
What member benefits do I receive as a VerticalVet member?
Member benefits are available from all of our vendor partners. These benefits can include rebates, discounts on products or services, exclusive promotions, and unique marketing opportunities. Please log in to your Elevate member portal for specific information on benefits by vendors.
What is Elevate and how do I log-in?
Elevate is your very own user dashboard! Here you will find information including:
- Information on Member Benefits
- Upcoming Events (including CE opportunities offered by our vendor partners)
- Library of previous CE Videos hosted by VerticalVet
- Current Vendor Promotions
- Management Tools (including Social Media content, Client Facing Forms, In-House forms, etc.)
- Access to Vetcove
- Insurance Concierge Portal
- Data Display (for those with connection)
To log in, please visit “www.verticalvet.com” and click “Log In.” From there, your account is connected to the e-mail address that was used to sign up with VerticalVet. If you do not know your password, please contact your Member Resource Advisor, so click “reset password.”
How often do I receive a rebate check?
Members receive one rebate check per year. Your earned rebate will be loaded directly onto your VerticalVet Member Debit Card.
What is Peer Share?
VerticalVet’s Peer Share Program is a virtual networking and educational group platform that offers practices higher caliber CE with expert guest speakers in areas like HR, Inventory, Finance, and Digital Marketing alongside group brainstorming, idea-sharing, diversity, and networking sessions. Peer Share members work with 10 - 15 other non-competing practice Owners or Practice Managers, learning directly from industry leaders and peers that face the same (or similar) challenges every day.
How much does this cost?
VerticalVet Membership is up to $595. Members are never invoiced for this amount, instead, it is slightly escrowed out of earned rebates throughout the year. If clinics do not achieve the $595 in rebates escrowed, they will never be invoiced from VerticalVet. If they earn more, they will not owe any additional amounts. One seat of Platinum enrollment is included in your membership.